OFFICE MANGER / CUSTOMER SERVICE

APPLICANT:
 • Experience in juggling phone lines and walk-in customers.
• Computer experience required.
• Excellent phone and people skills required.
• Professional, cheerful voice and demeanor.
TERM:
 This is a long-term commitment. Please only apply if you are available for a permanent position. Will train on software and office procedures.
HOURS:
 36 hours per week, maximum.
DUTIES:
 * Answer phones, answer questions, take messages, give quote (from computer software), make appointments, filter calls to owners, etc.

* Sort mail, file, respond to letters, prepare personal and business items for owner review.

* Input incoming jobs into computer, generating detailed invoices.

* Call clients to advise status of job and ensure satisfaction with jobs

* Take payments in the form of cash, check or credit.

* Input customer payments in computer.

* Order pressroom supplies, coordinate delivery with vendors.

* Box completed jobs, call clients when job is ready for pick up, or call delivery service to deliver.

* Filing, organizing, ensuring proper job flow and quality control.

* Other duties as requested by Owner.
PAY:
 Pay starts at no less than $7.50 and no more than $10. Hourly rate is commensurrate with experience and performance.
BENEFITS:
 Discussed after 90-days of full time employment.
LEGAL:
 Background check mandatory. Employment contract and non-discosure contract.